SIXNET Home
 Home   |   About Us   |   Sales   |   Integration   |   Support   |   What's New   |   WebStore   |   Contact   |    Advanced Search
 Products:
  RTUs
  DCS Controllers
  I/O Modules
  Dataloggers
  Phone Modems
  Cellular Solutions
  Ethernet Switch
  OEM Solutions
  Software Tools
  Documentation
  eNewsletter
  Employment
  Reseller Tools

Industrial Ethernet Switches & Modems

Get Your FREE CD!

We are always looking
to expand our sales
channels. Contact Us
to become a Regional
Factory Representative, or a Local Distributor.



 EtherTRAK® Ethernet I/O

Just click on a question below to get the answer.
Sales FAQ    (Go to Support FAQ)
Support FAQ

Does EtherTRAK I/O support Modicon's Open Modbus/TCP protocol?

EtherTRAK Ethernet I/O modules supports the Open Modbus/TCP protocol per Modicon's specifications from www.modicon.com. They also support Modbus over UDP which is faster than TCP but has less error checking. Finally, these gateways support the SIXNET protocol over either TCP or UDP.

Back to Top

Can I connect EtherTRAK I/O to my existing Window’s Ethernet network?

Sure. Just install TCP/IP (if you’re not using it already), set your IP addresses, and your all set to talk to your EtherTRAK Ethernet I/O modules. Most Ethernet networks can run multiple protocols (i.e. NetBEUI, IPX/SPX, TCP/IP, etc.) all at the same time.

Back to Top

Can I access my EtherTRAK Ethernet I/O over the Internet?

Yes. If your SIXNET EtherTRAK Ethernet I/O module is connected to a network with Internet access, then you can access it from any where in the world just by specifying it’s IP address.

Back to Top

I thought Ethernet wasn't deterministic so can I use it for my control network?

Absolutely, and everyone is doing it. In most applications, Ethernet's incredible speed and bandwidth more than make up for the lack of determinism that is found in a typical office Ethernet network. Also, there are fairly simple methods to make Ethernet deterministic.
Click here for more information.

Back to Top

Why is SIXNET's "Process Quality" I/O better than typical PLC I/O?

There are numerous reasons. Please go to "Process Quality" I/O for details.

Back to Top

I just got my EtherTRAK I/O. What should I do first?

First, install the SIXNET I/O Tool Kit software. Refer to the EtherTRAK User Manual to power-up and connect your Ethernet I/O module to your PC via an Ethernet hub (use straight-thru cable) or a direct Ethernet connection (use cross-wired cable). Next, refer to the getting started help in the SIXNET I/O Tool Kit. Follow the prescribed steps to configure your module.

Back to Top

Why can't I communicate to the field setup module plugged into my EtherTRAK base?

First, make sure that the serial number you entered into the SIXNET I/O Tool Kit software exactly matches the one on your EtherTRAK module's base. Then make sure you are using a ST-CABLE-PF (supplied with the setup module) or an exact equivalent. Refer to the EtherTRAK User Manual for a pin-out diagram. An off-the-shelf "null modem" cable may not work. Next check the Device menu settings in the SIXNET I/O Tool Kit. Make sure you have selected to "Use the settings for the field setup module". When you try to communicate watch the LEDs on the setup module. If you see no activity then you may have the wrong or a bad cable, or you have selected the wrong com port on your PC. If you see only the RD LED flash then it's probably your Device menu settings. Finally, try cycling power to your module and base.

Back to Top

Why can't I communicate to my EtherTRAK module from the SIXNET I/O Tool Kit over Ethernet?

First, make sure that the serial number you entered into the SIXNET I/O Tool Kit software exactly matches the one on your EtherTRAK module's base. Then make sure TCP/IP is installed on your computer. Run a DOS window and try a ping command (example: ping 10.1.0.1). If you get a "command unknown" error then TCP/IP may not be installed. Try reinstalling it in Control Panel - Network. If you get a "destination host unreachable" error then the IP address of your gateway is not appropriate for your network. If you get a "request timed out" error then check your cabling. Make sure the LNK LED on your module is on steady. If not then you have a wrong or bad cable. A direct Ethernet connection from your PC to the gateway requires a cross-wired 10Base-T cable. A connection to a hub requires a straight-thru cable. For more details on Ethernet troubleshooting refer to the SIXNET Knowledge Base help file.

Back to Top

I can communicate with my EtherTRAK from the SIXNET I/O Tool Kit but why not from my HMI software using a Modbus/TCP driver?

For the Modbus/TCP driver that you are using make sure you have specified the correct IP address and station number of your EtherTRAK, port 502 (for Modbus), and the appropriate Modbus I/O addresses. Some drivers may ask for 16 bits of discrete data when the module really only has 8. By default, the module will respond with an error unless you select the "Report up to 32 discretes" option found under the Ethernet - Advanced window. After setting this feature make sure to remember to perform a Load to your EtherTRAK module.

Back to Top

I can communicate over Ethernet to my EtherTRAK from the SIXNET I/O Tool Kit but why can't I communicate via passthru to the device connected off the RS485 port of my EtherTRAK?

First, make sure the RS485 port parameters (passthru protocol, baud rate, etc.) on the module are configured to match those of your Modbus slave device. Make sure you have the proper RS485 termination and biasing. See the EtherTRAK User Manual for details. Also, make sure the RS485 signal ground is connected between the EtherTRAK and Modbus device. For the Modbus/TCP driver that you are using make sure you have specified the correct IP address of the EtherTRAK, station number of the Modbus device, port 502 (for Modbus), and the appropriate Modbus I/O addresses.

Back to Top

Industrial Ethernet Switches & Modems
BlueTree Wireless Data
What's new with SIXNET Automation

Certified to Perform
SIXNET Industrial Certifications


SIXNET Home