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 MTBF Data for Connectivity Products
SIXNET calculates the actual installed experience of our customers in calculating the Mean Time Between Failure (MTBF) data we publish. We use a conservative estimate of only 70% of units shipped being in service and a usage per day of 12 hours. 

There are several methods to calculate MTBF. Most often manufacturers quote theoretical calculations that are based upon statistics computed about the components used in the product. We have chosen instead to report actual results, which are gathered from our ISO9001 traceable shipments and return/repair records.

 
MTBF Data (updated May 2005): (see below for how we calculate MTBF)
Product
# of Units
Sampled

Average
Units /
month

(A)

Total
Unit

Months

(A x 78)

Total Unit

Hours

(A x 78 x .7
x 12 x 30)

Applicable
Failures
MTBF
(see notes)
Ethernet
Switches
9,135
761
59,378
14,963,130
13
1,151,010
Industrial
Modems
5,940
495
38,610
9,729,720
19
512,091
Modbus Gateways
7,787
649
50,616
12,755,106
17
750,300
Notes:
 > These MTBF numbers are based on data for a sampling of units over a time span of one     year.

MTBF Calculation:
First, based on a sampling of actual units, we determine the average number of units being installed per month (A). Second, we determine the number of months in the sampling interval (B). We then can calculate the total number of "unit months" that these units have been in the field (C).

((A x 1) + (A x 2) + … + (A x B)) = C (total number of unit months in the field)

(Note: For a twelve-month period, you would multiply 78 times the average number of units installed per month.)

Next, we assume an installation rate of 70% of what we shipped and 12 hours operation per day on the average. From this we can calculate the total number of "unit operating hours" (D) as follows:

C (from above) x 70% x 12 hours/day x 30 days/month = D (total number of unit operating hours)

Finally, to get the MTBF we divide the total number of unit operating hours by the number of applicable failures. An applicable failure is one that cannot be attributed to misuse (i.e. over-voltage, forklift impalement, etc.), Mother Nature (i.e. lightning, flooding, etc.) or other returns that are not related to manufacturing defects.

(Total number of unit operating hours) / (number of chargeable failures) = MTBF

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